Frequently Asked Questions
Below are our most frequently asked questions. Jump to the section you need by clicking on the applicable menu option. If you don’t see your question listed, please email us at events@linuxfoundation.org for further assistance.
Where is the conference located?
Linux Security Summit North America 2019 will be held at at the Hilton San Diego Bayfront (1 Park Boulevard, San Diego, California 92101). Visit the Venue & Travel page for more information.
How do I get to the conference?
For information about getting here, please visit the Venue & Travel page.
Is parking available? How much is parking and do you validate?
Onsite parking is available. For more details, visit the Venue & Travel page.
Where do I pick up my name badge?
Make sure you bring your registration confirmation with you when you pick up your badge. Badge pick-up is located on the lobby level of the Hilton San Diego Bayfront, in the Indigo Ballroom North Foyer. Badge pick-up times will be announced closer to the event.
Name badges must be worn at all times and cannot be shared with other attendees.
What is the recommended attire?
Business casual attire is recommended.
What meals are provided with my conference registration?
Coffee service, morning breaks, and afternoon breaks are included in your registration and will be available Monday – Wednesday. Lunch will be available for purchase at nearby restaurants.
I have a dietary restriction. Who should I contact?
In the registration form, you will be able to indicate a dietary restriction or need. You may also email events@linuxfoundation.org and reasonable efforts will be made to accommodate.
How do I access a speaker's slides after the conference?
Any session slides provided by speakers will be added to the event website as they are received. While we encourage all speakers to share their slides, there may be instances where slides are not made available.
I have questions regarding Linux Foundation membership. Who should I contact?
For information regarding enterprise Linux Foundation membership, please email membership@linuxfoundation.org.
For information on how to become an individual contributor, please visit https://www.linuxfoundation.org/membership/individual/.
Can I register onsite?
Yes – Registration information can be found here.
Where do I get my speaker access code?
You should have received a registration link in your acceptance email. If you did not, please email cfp@linuxfoundation.org for more details.
Where do I get my sponsor access code?
A registration link was shared in an email to your company’s sponsorship contact. Please speak to your company’s sponsorship contact if you need to register as a Sponsor. For further questions, please email events@linuxfoundation.org.
Are there media passes available?
If you are a member of the media interested in attending this conference and have not received a complimentary access code to attend, please email events@linuxfoundation.org and a member of our PR team will be in touch.
Is there a discount for groups or attendees from non-profit organizations?
GROUP DISCOUNTS
If you have a group of 5 or more people, you can receive a 10% discount on all passes. All pass types must be the same and all registrations must be processed under one group registration and paid for by the same credit card. To create a group, select “Add another Person” at the bottom of the registration form. When 5 or more people are added, the 10% discount will be automatically applied. Please contact events@linuxfoundation.org for questions.
NON-PROFIT ORGANIZATIONS
Professionals who work at a tax-exempt organization as defined by the IRS may receive a 20% discount on the applicable, full-event registration rate. Please email events@linuxfoundation.org for a discount code. This discount may not be combined with any additional discounts. Professionals must submit proof of employment as a tax-exempt organization before receiving this discount.
Who can I contact about questions or problems regarding my registration?
Please email events@linuxfoundation.org.
What is the cancellation, refund, and substitution policy?
If you must cancel for any reason, please notify us via email at events@linuxfoundation.org. Refunds will only be issued for cancellations received three weeks prior to the first day of the event and may take up to 14 days to process. If you are unable to attend, you can substitute another attendee in lieu of cancelling by editing your registration here or by emailing events@linuxfoundation.org.
I can't / don't want to use a credit card to pay for my registration. What should I do?
If you are unable to pay by credit card, please email events@linuxfoundation.org with the conference name you are interested in attending and request to be invoiced for registration.
I need a visa letter to attend this event. How do I request one?
For information about visa invitation letters, or to request one, visit the Visa Request page.
Are there volunteer opportunities at this conference?
There are not volunteer opportunities for this conference.
Is registration for Linux Foundation Events GDPR compliant?
If you would like to request that your data be removed from The Linux Foundation event registration system, please email gdpr@linuxfoundation.org. If you have any questions about the GDPR, you can reach us at privacy@linuxfoundation.org.
Is a hotel reservation included in my registration?
No. Visit the Venue & Travel page for more information about how to make a hotel reservation.
How do I make a hotel reservation?
Visit the Venue & Travel page to make a reservation within our discounted conference room block(s).
What are the discounted room rates for the conference? Is there a deadline to make a reservation?
For information about conference hotel options, rates, and booking deadlines, visit the Venue & Travel page.
Who should I contact if I have a question regarding my hotel reservation?
For questions regarding your hotel reservation, contact the hotel directly.
I need to cancel my hotel reservation. What should I do?
To modify or cancel your hotel reservation, contact the hotel you booked with directly.
I'm having issues booking my reservation at the conference hotel(s). Is there someone at the Linux Foundation that can help?
If the hotel reservation cutoff date has not passed, please contact events@linuxfoundation.org and a member of our team will be in touch shortly. Please note, rooms will most likely sell out in advance of the room block close dates listed. We encourage you to book early to secure a room at the conference rate.
If the conference hotel is sold out, you may need to secure alternative lodging. Visit the Venue & Travel page for alternative hotel options.
I have questions regarding sponsorships. Who should I contact?
For information regarding event sponsorship, please email sponsorships@linuxfoundation.org.
Will there be a nursing room at the conference?
Yes. For location information, please check with registration or information desk staff onsite. If you need a refrigerator, please email events@linuxfoundation.org prior to the conference to make arrangements.
Will child care be provided?
Complimentary childcare is available at the conference; however, pre-registration is required. For more information and to register, visit the Child Care page.
What is the policy on animals at the event?
Service animals are allowed at the conference.
Is the conference venue accessible?
Yes. If you need assistance onsite locating an elevator or have other questions about accessibility, please speak to a member of the Linux Foundation event staff at any of the registration or information desks. If you have questions prior to the event, email events@linuxfoundation.org.
Where do I find information on scholarships and travel funding?
For information about or to request a scholarship or travel funding, visit the Scholarships page.
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